Shipping policy
At Inzora, we are committed to delivering your purchases in a timely and efficient manner. Please read our shipping policy carefully to understand how we handle shipping for your orders.
1. Processing Time
Orders are processed Monday through Friday, excluding weekends and holidays.
Most orders are processed within 1-2 business days from the time of purchase. However, some orders may take longer depending on product availability, the volume of orders, or external factors.
2. Shipping Locations
We currently offer shipping to the following locations:
All over India
If you are located outside of these regions, please contact our customer service team at inzoraskin@gmail.com for more information.
3. Shipping Rates
Shipping rates are calculated based on the weight, size of the items, and delivery location.
You can view the shipping cost at checkout before completing your purchase.
For more information on the cost of shipping, please check our Shipping Calculator during the checkout process.
4. Delivery Times
Domestic orders typically arrive within 5-7 business days, depending on your location and the chosen shipping method.
International orders may take anywhere from 7-14 business days, depending on your location and customs processing.
Please note that shipping times are estimates and are not guaranteed. Inzora is not responsible for delays caused by shipping carriers or customs processing.
5. Order Tracking
Once your order has been shipped, you will receive an email with your tracking number and a link to track your order. You can also view the status of your order in your account on our website.
6. Shipping Restrictions
We do not ship to P.O. Boxes or military addresses (APO, FPO, DPO).
Certain products may have shipping restrictions due to size, weight, or location.
7. International Shipping
For international orders, you may be subject to customs duties, taxes, or import fees based on the country’s regulations. These fees are the responsibility of the customer and are not included in the shipping cost at checkout. Inzora is not responsible for any delays or additional charges caused by customs.
8. Lost or Damaged Packages
Inzora is not responsible for packages lost or damaged during shipping once they have been handed over to the carrier. If your order is lost or damaged in transit, please contact the carrier directly using the tracking number provided. In case of a damaged product, please refer to our Return & Refund Policy for instructions on how to report the issue and get assistance.
9. Shipping Address Errors
Please ensure that your shipping address is correct and complete before submitting your order. Inzora is not responsible for any delays or issues arising from incorrect or incomplete shipping information. If you notice an error in your shipping address after placing your order, please contact our customer service team at [Your Contact Email] immediately.
10. Contact Us
If you have any questions or concerns regarding our shipping policy, or if you need assistance with your order, please don’t hesitate to reach out to our customer service team:
Inzora
Email: inzoraskin@gmail.com
Phone: 7893359436
Address: bailey road rupaspur patna bihar 800014
Thank you for shopping with Inzora! We appreciate your business and are committed to delivering your products safely and on time.